Exciting opportunity at Sharpe’s Pottery Museum

Role: Team Leader Visitor Experience
Organisation: Sharpe’s Pottery Heritage and Arts Trust Limited
Reports to: Business and Development Manager
 Sharpe’s Pottery Museum, Swadlincote
Contract type:
 This is a 12-month temporary role, with a view to make it more permanent subject to successful performance by the person appointed, transformation and sustainable sources of funding to cover the post in future years.
Salary: £25,350 per annum.
Working hours: Full Time – 37.5 hours per week, Tuesday to Sunday (alternate Saturday and Sunday shifts). Normal working hours 9am to 5pm with half an hour break. Occasional evenings to cover events.
Closing date: 28th December 2021, 5pm.

Would you like to use your passion for delivering high quality visitor experiences and be at the heart of telling stories about our local industrial and cultural heritage? If so, then why not apply join our Visitor Experience team at Sharpe’s Pottery Museum as ‘Team Leader, Visitor Experience’ and play your part in helping visitors experience more of South Derbyshire’s industrial past and help preserve it for generations to come.

This is a unique opportunity for you to work at Sharpe’s Pottery Museum, a historic building nestled in the heart of the National Forest.

Sharpe’s Pottery Heritage and Arts Trust cares for Sharpe’s Pottery Museum, a Grade II listed building, and its collections. Through these, we bring the story of South Derbyshire’s industrial heritage to life for thousands of visitors each year. As well as preserving local history, the venue hosts community events, special occasions, performances, conferences and also works with a wide range of partners and stakeholders committed to educating the community and our visitors about the significant changes from 19th century coal mining, clay extraction and associated industrial activity in South Derbyshire, to a 21st century sustainable landscape led by the creation of The National Forest!

By joining us you’ll be playing a vital role in looking after our heritage site so that its collections can be enjoyed today and for generations to come. You’ll find it’s a workplace like no other – taking you behind the scenes of this extraordinary site and supporting you to share your ideas, inspire others and make a difference.

We aim to create a positive experience that inspires visitors, promotes community involvement and provides a healthy financial return to help conserve Sharpe’s Pottery Museum for the future.

The Trust maintains excellent standards of customer service, optimises opportunities to generate income and ensures that the site and its assets are safe and secure.

If appointed, you will be leading and coordinating the Visitor Experience Team, ensuring that visitors to the museum and those participating in our activities and events receive a high-quality visitor experience.  You will ensure we always provide a warm welcome to a diverse range of visitors to this historic site. You will be part of an organisation that is committed to ensuring our visitors leave having had a great experience.

We strive to be an inclusive employer and are always looking to appoint people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve.

For more information about the Museum please visit our website: www.sharpespotterymuseum.org.uk

Download a full Job Description and Person Spec – Team Leader Visitor Experience Job Description-2

How to apply Please submit your CV and a covering letter by 5pm, Friday 28th December 2021 to Ian Bottrill, Company Secretary, Sharpe’s Pottery Heritage and Arts Trust by email at secretary@sharpespotterymuseum.org.uk. Your cover letter should include:

  • Why you are interested in the role
  • What makes you a good fit for the role (please refer to the job description and person specification)

If you require any adjustments or would like to discuss submitting your application in a different format, please contact Company Secretary at secretary@sharpespotterymuseum.org.uk

Interview date Interview is proposed as Monday 10th January 2022. Please let us know in your application if that date may be a problem for you.

To be held at:  Sharpe’s Pottery Museum, West Street, Swadlincote, Derbyshire DE11 9DG under Covid19 restrictions current at that time. Anticipated start date is as soon after the 10th January 2022 as possible.

If you have any queries about this post or the application process, please contact Company Secretary at the email address above.